Course Title:

Measuring, Analyzing and Improving Work and Staff Performance

Course ID:

010724 0101 2150ESH

Course Dates :

01/Jul/2024

 To

05/Jul/2024

Course Duration :

5

Course Location:

London

United Kingdom

Course Fees GBP £ :

Primary Price

£4,555.99

VAT may vary depending on the country where the course or workshop is held

Course Fees USD $:

Advisory Price

$5,829.09

VAT may vary depending on the country where the course or workshop is held

Course Category:

Professional and CPD Training Programs

Leadership, Management, Marketing, Strategy, Human Resources, Soft Skills

Course Certified By:

* Professional Training and CPD Programs
Leading to : Executive Diploma Certificate
Leading to : Executive Mini Masters Certificate
Leading to : Executive Masters Certificate

* ESHub CPD
* LondonUni - Executive Management Training
* Others

United Kingdom

Secure Your Place

Please Note : Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.

Course Information

Introduction

Improving an Organization’s Performance is all about 3 areas:
• Setting Objectives and knowing what we want to measure and where we want to improve and what we want to become.
• Planning, Organizing and developing strategic and executable systems to implement our objectives.
• Measuring and evaluating objectives and Performance.

It is a cornerstone of a Performance Management System and must be understood in that context:
• What personal skills do managers, supervisors and team leaders need to be effective in Performance management and more particularly in setting goals and measuring objectives?
• Attendance will therefore be of benefit both to HR professionals and to line managers and directors.
• Performance appraisal is probably the single most important management tool. Considerable skill is required to ensure the effect is positive.

The course will demonstrate the role of Leaders and managers within performance management. The training will also covers the skills involved including appraisal itself, coaching and providing feedback, and many other skills and processes that help improve the performance

Objectives

• To explain Performance management – definitions, aim and developments
• Learn how to use tangible and intangible measures of performance
• Learn how to set business based objectives – including SMART targets and measures
• Understand the performance management cycle and how to manage it
• Complete the performance management cycle including end of year reviews, using competencies and the various rewards programs
• Understand the relation between Organizational Performance and Individual Performance and its impact on Development and results
• Develop strategies for Organizational Performance Improvement
• Develop strategies and skills for individual Performance Improvement
• Develop better Coaching skills
• Understand the importance of People Motivation on their performance

Who Should Attend?

The training will be of value to directors, line managers; team leaders and supervisors who are or will be responsible for the use and application of performance management and appraisal techniques.

It will also be of value to HR professionals, training officers, personnel staff and others who carry the responsibility for the design and implementation of such arrangements.

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
• Post-assessment

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

The course agenda will be as follows:
• Technical Session 08.30-10.00 am
• Coffee Break 10.00-10.15 am
• Technical Session 10.15-12.15 noon
• Coffee Break 12.15-12.45 pm
• Technical Session 12.45-02.30 pm
• Course Ends 02.30 pm

Secure Your Place

Please Note : Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.

Course Outlines

Week 1

Performance Management: The Big picture

• Definition
• Functions of performance management
• Factors influencing performance management
• Management theories and movements
• What is performance
• The contribution of job analysis
• Selecting a job analysis method

Work Design and Redesign

• The purpose of work design
• Various approaches to work design
• Advantages & disadvantages of work design approaches
• Main steps
• Benefits of different methods
• Influences on Performance Management
• The performance management cycle

Various Perspectives on Goal Setting

• The Goals Grid: A tool for clarifying goals & objectives
• Writing good work objectives
• Goal setting and goal achievement
• Setting goals
• Objective setting and performance management
• Goals & change
• Setting objectives

Methodologies

• Management by objectives
• Balanced scorecard
• PRD Technique
• Other methods

Measuring and Rewarding Results

• Conducting performance reviews
• Diminished performance
• Rewards compensation methods and practices
• Motivation – what it is? And how it works
• The impact of Motivation on People performance

Improving Organizational Management Development (Process approach)

• Planning & Assessment
• Creating a governing Structure
• Managing & Enhancing Staff and Volunteer Efforts
• Planning for managing finances
• Enabling communication within and outside the organization

Roles & Responsibilities

• Managers and Supervisors
• Employees

Coaching – A Different approach to Performance Development

• What coaching is?
• Coaching Process
• Understanding human potential
• Rapport & Connecting with others
• Human relationships and its impact on performance
• Understanding differences between people and its impact on behaviors and performance

Secure Your Place

Please Note : Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.

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